Freaquently Asked Questions

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Products FAQs
How Do I Use My Exfoliating Glove?
  1. Prep your skin: take a hot shower, bath, or steam for at least 5-10 minutes. Skip soaps and oils — the glove works best on clean, product-free skin.
  2. Prepare the glove: wet the glove and squeeze out the excess water so it remains slightly damp.
  3. Exfoliate: step out of the water and use long, gentle strokes to buff away dead skin. Adjust pressure to comfort — mild redness is normal. Avoid sensitive areas, open cuts, active acne, or irritation.
  4. After: rinse your skin and the glove afterward. Wash the glove with a little soap and let it air-dry.
  5. Recommended: use 1–2 times per week. Replace every 6-8 months.
How Do I Prep My Skin Before Applying Fake Tan?

To prep your skin before applying fake tan, exfoliate thoroughly 24 hours in advance using our Turkish Silk Exfoliating Glove (for best results) to remove dead skin and old tan.

This helps create a smooth, even base. After exfoliating, moisturize dry areas such as elbows, knees, ankles, and hands, and avoid applying any oils or lotions on the rest of the skin right before tanning.

Which Glove Should I Use for Fake Tan Removal?

For removing fake tan, we recommend the Turkish Silk Exfoliating Glove (salmon pink) — its fabric is slightly thicker, making it very effective.

If you have sensitive skin, the Raw Silk Exfoliating Glove (white) works well too. You may just need to apply a bit more pressure and spend a little longer to achieve the same results.

Is Visible Skin Peeling Guaranteed?

Skin peeling depends on skin type and visible peeling results are not guaranteed. Your skin will be exfoliated regardless of whether visible peeling occurs. Dry skin tends to peel more than oily skin.

Help! My Glove Is Not Working Properly!

Ensure your skin has soaked for at least 5–10 minutes. Do not use soap or oils before exfoliating. Let your skin dry for about 30 seconds, then begin exfoliating. If the skin is too wet, the exfoliation may not be effective. Apply firm pressure while exfoliating.

How Often Should I Change My Exfoliating Glove?

Our Exfoliating Gloves can be used for up to 6 months. For hygiene and best results, always use a separate glove for the face and replace it regularly.

How Long Should I Exfoliate Each Session

For best results, exfoliate each area of your skin for 1-3 minutes. Avoid over-exfoliating to prevent irritation. Gentle, consistent use is more effective than scrubbing too long.

Can I Use The Glove On Wet Or Dry Skin?

Use the glove on slightly damp skin, after soaking for 5-10 minutes. If the skin is too wet, the exfoliation effect may be reduced, and if too dry, it can feel harsh. Always follow with gentle pressure for optimal results.

Shipping & Returns FAQs
Shipping Policy

Please ensure your address is entered correctly. We do not take responsibility for lost packages due to incorrect addresses. Once fulfilled, addresses cannot be changed.

Do You Offer International Shipping?

At the moment we ship only to EU countries. Delivery times and shipping fees vary depending on your country.

How Long Does The Shipping Take?

With our fast 1–2 day processing time, your order will be on its way quickly.

Shipping time

  • Standard: Once dispatched, your order will arrive within 6–8 business days with standard shipping courier across EU countries.
  • Express: With express shipping (DHL) your order will arrive within 2–4 business days across EU countries.

How Much Does The Shipping Cost?

EU Shipping Options

  1. Standard Courier (Economy)
  • Price: €7
  • Delivery time: 6–8 days
  • Free shipping: For orders €69 or more, standard shipping is free

2. DHL Express Courier

  • Price: €16
  • Delivery time: 2–4 days
Do You Offer Money-Back Guarantee?

Yes! We offer a 30-day, no-questions-asked money-back guarantee. If you’re not satisfied with your purchase, simply return it within 30 days for a full refund.

Your Order FAQs
I didn't receive my order confirmation

Please check your junk/spam folder. If you still can't find it, email us with your full name and order details.

Can I Modify Or Cancel My Order After Placing It?

Orders can only be modified or canceled within a short window after purchase, usually before the order is processed for shipping. Please contact our customer support info@nordenglove.com as soon as possible if you need to make changes.